The lodge sits in the Taita Hills Wildlife Sanctuary, a 28,000-acre private conservancy that borders Tsavo West National Park. The sanctuary is in southeastern Kenya in Taita Taveta County. It's accessible via a one-hour domestic flight from Nairobi to Tsavo or Mombasa, or about a 6-7 hour road journey from Nairobi.

The waterhole viewings attract elephants (Tsavo's famous red elephants), buffalo, giraffes, zebras, various antelope species, lions, leopards, and baboons. The sanctuary supports over 300 bird species, making it excellent for birdwatching. The best wildlife viewing runs June through October when dry conditions concentrate animals around permanent water sources. May (your Labour Day dates) is transitional between seasons, so sightings are typically good but not peak density.

The lodge accepts children aged 9 and above (some sources indicate 12+ charged as adults). Children under 9 are generally not permitted due to the lodge's design and the open wildlife interaction. This is a consideration for your tour packaging.

Activities include sunrise and afternoon game drives in the 4x4 vehicles with professional guides, nature walks, bush breakfast exclusive of package but available upon request, and stargazing. Night game drives can also be arranged to spot nocturnal animals.

The Bura Restaurant serves buffet breakfast, lunch, and dinner overlooking the main waterhole, with live cooking stations preparing Pan-African, Pan-European, and Pan-Asian cuisine. The lodge can accommodate vegetarian and special dietary needs with advance notice. You can also arrange bush dinners and picnic hampers for more exclusive dining.

The stilted rooms give you constant wildlife views from your private space. There's an iconic underground tunnel connecting the main lodge to guest rooms (it's one of the most photographed features). Suspended walkways allow you to move safely between facilities while animals roam freely below. Every level of the lodge offers viewing opportunities from ground-level tunnels to the elevated bar level.

Rooms are en-suite with permanent showers, hot and cold running water, and views overlooking the waterholes. Amenities include rainfall showerheads, robes, turndown service, and in-room safe. The elevated design means most rooms have waterhole views, though some face views of the surrounding Tsavo plains.